Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how Clearjoint ("we", "us", "our"), operating at Floor 2, 10-12 City Quay, Dublin 2, D02 F140, Ireland, collects, uses, stores, and protects your personal data when you visit our website at https://clearjoint.world (the "Website") and use our services.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Irish Data Protection Act 2018, and all other applicable data protection legislation.

2. Data Controller

The data controller responsible for your personal data is:

  • Company: Clearjoint
  • Address: Floor 2, 10-12 City Quay, Dublin 2, D02 F140, Ireland
  • Email: managers@clearjoint.world

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1. Data You Provide Directly

  • Contact information: name, email address, phone number (optional) when you submit our order form.
  • Message content: any information you include in the message field of our order form.
  • Consent records: your consent to our Privacy Policy and data processing.

3.2. Data Collected Automatically

  • Technical data: IP address, browser type and version, operating system, device type, screen resolution.
  • Usage data: pages visited, time spent on pages, click patterns, referring website.
  • Cookie data: information collected through cookies and similar technologies as described in our Cookie Policy.

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal bases:

Purpose Legal Basis (GDPR Art. 6) Data Categories
Processing your order and enquiries Performance of a contract (Art. 6(1)(b)) Name, email, phone, message
Communicating with you about your order Performance of a contract (Art. 6(1)(b)) Name, email
Complying with legal obligations Legal obligation (Art. 6(1)(c)) All relevant data
Website functionality and security Legitimate interest (Art. 6(1)(f)) Technical data
Analytics (with consent) Consent (Art. 6(1)(a)) Usage data, cookie data
Marketing (with consent) Consent (Art. 6(1)(a)) Email, usage data

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Order and contact data: retained for up to 3 years after the last interaction, or longer if required by law.
  • Legal and tax records: retained for up to 7 years as required by Irish and EU law.
  • Cookie and analytics data: retained for up to 13 months from the date of collection.
  • Consent records: retained for the duration of our relationship and up to 5 years thereafter as evidence of compliance.

When personal data is no longer needed, we will securely delete or anonymise it.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your data with the following categories of recipients only where necessary:

  • Service providers: hosting providers, email service providers, and payment processors who process data on our behalf under data processing agreements.
  • Legal authorities: where required by law, court order, or regulatory obligation.
  • Professional advisors: lawyers, accountants, and auditors where necessary for legal, tax, or compliance purposes.

All third-party service providers are required to process your data in compliance with GDPR and our data processing agreements.

7. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure that appropriate safeguards are in place, including:

  • EU Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission
  • Binding Corporate Rules where applicable

8. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15): You have the right to request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): You have the right to request correction of inaccurate or incomplete personal data.
  • Right to erasure (Art. 17): You have the right to request deletion of your personal data ("right to be forgotten") where there is no compelling reason for continued processing.
  • Right to restriction (Art. 18): You have the right to request restriction of processing in certain circumstances.
  • Right to data portability (Art. 20): You have the right to receive your data in a structured, commonly used, machine-readable format.
  • Right to object (Art. 21): You have the right to object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent (Art. 7(3)): Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority, in particular the Irish Data Protection Commission (DPC).

To exercise any of these rights, please contact us at: managers@clearjoint.world

We will respond to your request within 30 days, as required by law.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure with access controls
  • Regular security assessments and monitoring
  • Staff training on data protection practices
  • Data minimisation and purpose limitation principles

10. Children's Privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such data.

11. Cookies

We use cookies and similar technologies on our Website. For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Supervisory Authority

If you are not satisfied with our response to your data protection enquiry or believe we are processing your data unlawfully, you have the right to lodge a complaint with the Irish Data Protection Commission:

  • Data Protection Commission (DPC)
  • 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
  • Website: https://www.dataprotection.ie

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

  • Clearjoint
  • Floor 2, 10-12 City Quay, Dublin 2, D02 F140, Ireland
  • Email: managers@clearjoint.world